“Two Types of Fans”: Exploring the Relationship between the Edmonton Oilers and their Supporters

Source: Yahoo! Sports

Source: Yahoo! Sports

As the Oilers headed into their seventh straight off-season without a playoff appearance, the Edmonton Oilers announced the replacement of General Manager Steve Tambellini with former Oilers captain and coach, Craig MacTavish. At the press conference, John MacKinnon of the Edmonton Journal pointed out that the same management team that was in place before Tambellini’s dismissal was back in charge.

“How are fans going to be reassured that the group that left the mess that Tambellini couldn’t quite clean up is now going to be cleaned up by the guys who left the mess to begin with?”

Kevin Lowe, President of Hockey Operations for the Oilers, clearly irked by this question, responded with this:

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Fantasy Leagues as a Tool for Digital Literacy

Source: TechnologyTell.com

Source: TechnologyTell.com

The amount of information available to internet users is growing exponentially every day. In every form imaginable, including text, images, audio and video, among others, users are inundated with a plethora of data, information and knowledge at an alarming rate. The technology available allows for anyone with a basic computer to make significant contributions online, resulting in new content and growing connections to evolving online communities.

Along with the growing amount of creative content and knowledge available across the internet, there is, unfortunately, a growing amount of misinformation, which can travel quickly. The onus is on the individual navigating online to decipher the good information from the bad. Individuals must also be aware of what tools are available to find the information they need and also must be willing to apply “crap detection” methods (Rheingold, 2009) to avoid misinformation.

In parallel with the growing number of content, web technology and communication tools are evolving daily. New methods of communication and information sharing are introduced, building off of familiar tools, but encompassing new rules and norms for users to follow. The world has seen information move from newspapers and television to multi-media platforms such as social media applications and mobile devices. Once an individual is cognizant of the fact that there is a lot of bad information, they now have to learn how to use right tool for the right situation. This is part of the digital literacy people require to not only find and share information, but also to contribute their own knowledge and experiences. Educating new and existing web technology users will be critical as online activity is becoming increasingly important for the economy, civic engagement and academia.

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“Crap Detection”: Filtering Through the Noise of Sports Journalism

“Yakupov doesn’t do interviews after another quiet game. Kid making people wonder on and off the ice.” – Terry Jones, Edmonton Sun

“It’s time for Igor Larionov to tell his client Nail Yakupov that wearing the ‘C’ means you talk. Kid needs wake-up call.” – Jim Matheson, Edmonton Journal

“First time I listened to Nail Yakupov speak at 2012WJC, I thought he had major prima donna potential. Haven’t changed mind …” – Cam Cole, Vancouver Sun

First overall draft pick Nail Yakupov. Source: Russian Machine Never Breaks.

First overall draft pick Nail Yakupov. Source: Russian Machine Never Breaks.

The above tweets came from three prominent sports reporters, based in Canada, following Team Russia’s shootout win over Sweden at the semi-finals of the IIHF World Juniors Tournament in Ufa, Russia. Russian captain Nail Yakupov, the Edmonton Oilers first overall draft pick from the 2012 NHL Entry Draft, was not available to the media following the win, much to the chagrin of the Canadian media contingent.

Players, especially team captains, who do not make themselves available to the media following an important win may upset reporters who need quotes and information to produce content for newspapers. Perhaps Yakupov was meeting with coaches or players, or maybe he was injured. And who knows, maybe this group of reporters was right, and Yakupov just didn’t want to talk. But to make an ill-informed assumption and label him as a bad leader or prima donna is simply irresponsible and misleading journalism.

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Fan Activity During the NHL Lockout

Nail Yakupov playing for HC Neftekhimik Nizhnekamsk of the KHL.Source: KHL.ru

Oilers 2012 first round pick, Nail Yakupov lighting it up for HC Neftekhimik Nizhnekamsk of the KHL .
Source: KHL.ru

To say the past four months of negotiations between the NHL and the NHLPA has been an embarrassment is a major understatement. It’s been difficult for hockey fans to watch the game being dragged through the mud as both the NHL owners and the NHLPA stand at a stalemate, waiting for the right deal to suddenly appear. How any professional sports league can allow this to happen is mind-boggling, as one would think that the fans and the long-term success of the league would motivate both parties to find a solution. The labor negotiations have revealed the flawed business model of the  NHL, yet fans remain optimistic and hopeful the season can be salvaged.

The thing that doesn’t make sense to me, is how oblivious the NHL and the NHLPA are to their fans activity during the lockout. Throughout the labor negotiations, fans have been diminished to nothing more than a revenue source, whose financial contributions to the game are being fought over by the owners and the players.

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Building the Narrative: Transmedia storytelling in professional sports

Source: Wikimedia Commons

Within any form of entertainment lies numerous narratives, designed to engage the audience. Television shows, books and films are all examples of entertainment that utilize plot development and characters to develop a storyline and convey some sort of message to the audience. Traditionally, storytelling came across a single medium, like a book, or an orator. But now the technology available has altered the way these narratives are distributed to audiences. For example, movies not only have their stories distributed across screens, but also across other platforms such as websites, video games and comic books. This is referred to as transmedia storytelling and can be described as:

“…..a process where integral elements of a fiction get dispersed systematically across multiple delivery channels for the purpose of creating a unified and coordinated entertainment experience. Ideally, each medium makes it own unique contribution to the unfolding of the story.” (Jenkins, 2007)

Numerous examples of transmedia storytelling exist in professional sports. Through television, radio and web, the NHL uses the individuals within the game of hockey to tell continuous storylines. Some are short term tales such as single games, a fight, player comebacks or trade speculation. Others are drawn out over a longer period such as a players career, the Stanley Cup playoffs, or the never ending “rebuild” efforts of mediocre teams. Regardless, narratives are built and shared using transmedia storytelling.

The current environment surrounding the game has provided anyone with access to devices and an internet connection with the ability to participate in the storytelling. It’s easy to talk about how ubiquitous social media is, but taking a step back and assessing not only the tool, but also the environment, its participants and possibilities, we see an interconnected web of narratives dispersed over numerous channels. This is great for the professional sports industry as its success relies on fan engagement. But, as is the case with any tool, there are significant ramifications that need to be addressed.

Having multiple parts of a story surrounding the game of hockey being dispersed across various mediums can results in an overabundance of information. Without the right processing tools in place, the excess information can play into our biases and preconceived notions, potentially resulting in poor judgment. Sports fans are typically biased towards their own teams, and, as found by Broad Street Hockey blog, tend to feel their teams are treated unfairly compared to other teams. The additional information that comes out from transmedia storytelling can be used to confirm our biases and muddle our perception of issues that we may not agree with.

But amid the issue of excessive information caused by transmedia storytelling, there are various facets of the concept that make being a fan in 2012 much more enjoyable.

 “Transmedia storytelling weaves together individual strands of a story into a larger and richer interactive fabric and offers the audience multiple ways to participate, through content production, collaboration, and interaction. When the story has authenticity, coherence, and integrity, it provides a common language that unleashes vast amounts of creativity and invites maximum engagement through audience participation.” (Rutledge, 2011)

Transmedia storytelling allows fans to apply their creativity and energy to the game, and take control of the content available. Their drive to be more than consumers of professional sports has generated unique cultural artifacts on the web, creating new networks to participate within and share cultural experiences.

An example of this would be photoshopping images to alter the intended message or parody Twitter accounts that mimic professional hockey players. More than just finding humor in the game, these examples allow fans to create new fictional storylines inspired by actual, current events. Fans can also develop the history of players or teams on Wikipedia, which relies on voluntary participation. Wikipedia has the correct environment and tools in place to foster productive contributions to construct an informative history of professional athletes (Ferriter, 2009).

It’s far too common to read about “the power of social media” and the negative stories that surround mobile and social technology. Current examples include fake hockey insider Twitter accounts that create baseless rumors or mobile technology being used to monitor hockey players in their private lives (Sanderson, 2009). Seeing past the tool and understanding the actual content being spread over a massive social network can give us a better understanding of the individuals involved, their relationship to the game of hockey, as well as their production capabilities.

References

Detweller, G. (2012, August 2). The Bias Survey: Scientific proof that we’re all gigantic homers. Retrieved from http://www.broadstreethockey.com/2012/8/2/3215732/nhl-bias-survey

Ferriter, M.M. (2009). “Arguably the greatest“: Sports fans and communities at work on Wikipedia. Sociology of Sport Journal, 26(1), p. 127-154.

Jenkins, H. (2007, March 22). Transmedia storytelling 101. Retrieved from http://henryjenkins.org/2007/03/transmedia_storytelling_101.html

Rutledge, P. (2011, January 7). Transmedia Storytelling: The reemergence of fundamentals. Retrieved from http://www.psychologytoday.com/blog/positively-media/201101/transmedia-storytelling-the-reemergence-fundamentals

Sanderson, J. (2009). Professional athletes‘ shrinking privacy boundaries: Fans, information and communication technologies, and athlete monitoring. International Journal of Sport Communication, 2(1), p. 240-256.

The Justin Schultz Sweepstakes

Before the NHL’s free agency kicked off, University of Wisconsin defencemen Justin Schultz was deciding on which NHL team he would start his professional career with. Originally a second round draft pick of the Anaheim Ducks in 2008, Schultz became an unrestricted free agent after his contract expired on June 24th, 2012. Schultz and the Ducks were unable to finalize a deal to keep the highly regarded prospect with the organization creating a unique situation for the US college player.

Over the course of three years at Wisconsin, Schultz played 121 games, scoring 40 goals and 113 points (Hockey DB). Corey Pronman of Puck Prospectus provides a scouting report of Schultz:

If you want a defenseman who can control a power play, make great outlets, be creative with the puck, hit his passing targets through tight seams, and know when to join the rush, then Schultz is your guy.

Schultz’s coach at the University of Wisconsin, Mike Eaves, pointed out his past success as an indication of his future potential (Calgary Herald):

You take a look at Justin’s resume up to this point. A Hobey Baker Top-10 finalist the last two years, the defensive player of the year in the WCHA the last two years, an All-American the last two years. So you’d have to say he’s been successful at this level.

To handle the demand for his services, Schultz and his representatives from Newport Sports fielded offers from various NHL clubs. Now keep in mind, Schultz has never played in the NHL, yet NHL managers were flying to Toronto to persuade him to join their clubs. Since the maximum he could make as a rookie was $925,000 over two years, an amount that could fit within any teams payroll, managers had to sell other benefits such as the opportunity to play with certain players, amount and type of ice-time, the marketing opportunities and perhaps even the city.

As great as it is for a 22-year old prospect to be sought after by NHL teams, the perception that this has caused raises some issues. Fans quickly took to Twitter and various message boards to express their belief that Schultz was a greedy, prima donna type player. Regarding a player that they know little about, fans questioned his hockey potential and personal character. Among the comments people had were comparisons to the process taken by NBA superstar Lebron James to sign with the Miami Heat in 2010. James’ highly publicized departure from Cleveland invited the scorn of fans who thought it was insulting to make a spectacle of the decision.

The attention Schultz drew from hockey fans was interesting in that he did nothing wrong to be in the situation he was in. He could not agree to a contract, which is very common for players, including prospects. He qualified for free agency, which is rare for a prospect, but is outlined in the collective bargaining agreement. As pointed out by Jason Gregor of The Nation Network, at no point has Schultz been described as some sort of superstar in the making. Comparisons to other players have been made giving the sense he could turn out to be a decent player, but he’s a prospect nonetheless. Yet the discourse surrounding Schultz’s decision process has increased the expectations of this player and unfairly raised his notoriety.

How it has come to this can be explained a few different ways.

Past the speculation surrounding the game and the social media tools used by fans to participate is a basic desire between human beings to connect. To get to know one another and develop communities, we communicate using tools and find a common bond, whether it’s a topic or a person, to exchange our values. These values are developed through experiences and preconceived biases, but serves as a foundation to the development of relationships and social networks. Unfortunately, since there is little known about Schultz, the majority of the discussion is speculation, which can be easily led astray by gossip, biases and assumptions. Since 29 teams were trying to sign him, a lot more fans were aware of the story and began discussing its developments with one another.

Secondly, the negative perception of Schultz has been fuelled by cognitive dissonance, which is caused when individuals hold conflicting beliefs or ideas simultaneously. For example, fans read about their favorite teams managers, who are seen as powerful decision makers, flying to Toronto to meet a young prospect who gets to have the final say on where he gets to continue his development. In the meantime, news quickly spreads that this player has upset his previous manager in Anaheim and is getting offers of quality ice-time and performance-based bonuses. This scenario goes against our view of players as commodities who get moved and signed regularly and are at the mercy of team owners and managers. Schultz ended up signing with Edmonton, but I cannot imagine the backlash he would have received if he rejected the Oilers after the legendary Wayne Gretzky put in a call to the player.

Fans are a critical component of professional sports, so it is no surprise that a discussion has occurred surrounding Justin Schultz’s decision. What is concerning is how negative the comments have been regarding his hockey career and personal character. It remains to be seen if Schultz pans out to be a decent defenceman as he’s been projected to be. However, the expectations and notoriety that has been a byproduct of his decision-making process will follow him for the rest of his career.

The Hockey Hall of Fame and the Politics of Hockey Legacy: How and Why Are Certain Players Remembered?

Last week, the Hockey Hall of Fame (HHOF) announced the four men who would be the Hall’s 2012 inductees. The four, who will all enter in the Player category, are Joe Sakic, Pavel Bure, Mats Sundin, and Adam Oates. Surprisingly, despite prominent figures such as former coaches Pat Burns and Fred Shero remaining outside the Hall, no person was selected in the Builders category. Sadly and not surprisingly, given that the HHOF has seen fit to elect just two women since finally opening the honour to females in 2010, no women were selected.

The HHOF selection is process is always controversial and each year there are both surprising decisions and snubs to seemingly deserving people. A major criticism of the HHOF’s selection process is its opaqueness – decisions are made by the selection committee behind closed doors, and no information about the process is made available to the public. Furthermore, reflecting the socio-demographic characteristics of hockey culture, the committee is typically composed of white males, leading to questions about its commitment to diversity. Adam Proteau summed up many of these criticisms when he wrote, in 2008:

In an era where transparency is a valued and an often-demanded approach to virtually all aspects of society, the HHOF allows its most important decisions to be made by a group of middle-aged (to be kind) white dudes who aren’t required to make the thoughts and opinions that went into their decisions available to the public.

That’s just not right – and it’s definitely not the way other modern sports’ halls of fame operate. To be sure, there are some good people who are on the HHOF’s selection committee, people whose judgment and character are beyond reproach.

Nevertheless, so long as those people allow the Hall’s induction process to be held out of view of the general public – you know, the people they depend on to pay admission to the place – they do themselves and the men (and I do mean only the men) they induct a huge disservice.

Given its problematic and political nature, the HHOF induction process offers an excellent opportunity to reflect on the concept of legacy in hockey. In particular, it raises questions about who is remembered and why; about the political and social circumstances that impact the construction of hockey legacies; and about the way in which greatness in sport is selectively constructed by certain people at certain times. After the jump, I explore three issues in the construction of hockey legacies: the power of the media; the power differentials between the hockey establishment and players; and the lingering and ongoing impact of social inequalities. Read more of this post